Kverio Terms of Service

These Terms of Service govern the use of the Kverio online service available at https://kverio.com.

1. Service Operator

The operator of the Kverio service is:

Libor Krátký
Business ID (IČO): 03141179
VAT ID (DIČ): CZ9311054192
Registered office: Klášterní Dvůr 935, Rajhrad, Czech Republic
E-mail: info@kverio.com

The operator is a self-employed individual doing business under the Czech Trade Licensing Act.

2. Service Description

Kverio is an online service that enables the creation, management, and publication of mobile web pages, QR profiles, digital business cards, information pages, and related content.

Using the service, the user may create public pages accessible primarily via QR codes or a direct link.

The operator provides no warranty that the service will be suitable for any specific purpose of the user.

3. User Account

The use of selected features of the service requires the creation of a user account. The user is responsible for the accuracy of the information provided during registration and for protecting their access credentials.

The user must not allow unauthorized use of their account by a third party. If the user discovers misuse of the account, they must inform the operator without undue delay.

4. User Content

The user is responsible for all content they create, upload, or publish through the service.

The user must not publish content through the service that:

• violates legal regulations,
• infringes the rights of third parties, in particular copyright or trademark rights,
• contains malicious code, malware, or attempts to breach security,
• is fraudulent, deceptive, or misleading,
• promotes illegal activities, violence, hatred, or discrimination,
• damages the good name of the Kverio service or the operator.

The operator reserves the right to remove infringing content or restrict access to an account if it discovers or has reasonable suspicion of a breach of these terms.

5. Intellectual Property

The Kverio software, its source code, design, graphics, logo, trademarks, and all other elements of the service remain the exclusive property of the operator and are protected by law.

The user is granted only a non-exclusive, non-transferable, and time-limited licence to use the service for the duration of their account, solely for the purposes and to the extent arising from these terms. Content that the user creates or uploads through the service remains the user own property.

6. Paid Plans

Some features of the service may be available only in paid plans. Current prices, the scope of features, and any limits are stated on the service pricing page.

Prices may be stated excluding VAT. If VAT applies to the payment, it will be added in accordance with applicable law.

Payments are processed via the Stripe payment gateway. The operator does not store the user complete payment card details.

7. Subscription and Renewal

Unless stated otherwise, a paid plan is provided as a recurring subscription. The subscription renews automatically for the next period until the user cancels it.

The user may cancel the subscription via the Stripe customer portal or by contacting the operator. After cancellation, the subscription remains active until the end of the period already paid for and does not renew afterwards. Cancelling the subscription does not automatically result in a refund of amounts already paid.

8. Trial Period and Free Plan

The operator may allow the user to use a free plan or a trial period. The scope of features of the free plan and the trial period may be limited.

After the trial period ends, no automatic switch to a paid plan and no charge will occur unless the user actively chooses a paid subscription.

The operator reserves the right to change, limit, or discontinue the free plan, the trial period, or their scope at any time.

9. Right of Withdrawal (Consumers)

If the user is a consumer, they have the right to withdraw from the contract for the supply of digital content or a digital service within 14 days without giving a reason. The period runs from the day the contract is concluded (activation of the paid subscription). To withdraw, it is sufficient to send a notice to info@kverio.com.

By activating a paid subscription, the user expressly requests that the operator begin providing the service before the withdrawal period expires and acknowledges that their right of withdrawal ceases once the service has been fully provided. If the user withdraws during the provision of the service, the operator is entitled to proportionate payment for the service provided up to the moment of withdrawal.

10. Excessive Use of the Service

The service is intended for standard use within small and medium-sized projects, business premises, personal profiles, business presentations, and similar purposes.

Excessive use of the service is considered in particular traffic that significantly exceeds standard use, for example more than 100,000 public page views per month within a single account, an excessive number of automated requests, disproportionate server load, excessive file storage, or other behaviour endangering the stability of the service.

In the case of excessive use, the operator may contact the user and propose individual terms, traffic limits, or an upgrade to a higher or individual plan.

If the user does not respond to the request, or if the excessive use endangers the stability of the service, the operator may temporarily restrict access to the service.

11. Automated Access and Protection of the Service

Without the operator prior written consent, it is not permitted to automatically copy, download, scrape, reverse-engineer, decompile, or attempt to obtain the source code of the service or its content, or to otherwise place an unauthorized load on its infrastructure.

12. Service Availability

The operator endeavours to ensure the best possible availability of the service but does not guarantee its uninterrupted operation.

The service may be temporarily unavailable, in particular due to maintenance, updates, technical issues, infrastructure outages, or force majeure. The operator is entitled to carry out scheduled maintenance to maintain and develop the service, without any right of the user to compensation.

13. Force Majeure

The operator is not liable for failure to fulfil its obligations or for service outages caused by circumstances beyond its reasonable control, in particular outages of third-party cloud or hosting services, outages of internet connectivity or electricity supply, cyber-attacks, natural events, or acts of public authorities.

14. Content Backup

The user is responsible for backing up their own content. The operator recommends keeping important content outside the service as well. The operator is not liable for the loss of content caused by the user actions, for example by deleting it.

15. Account Termination

The user may cancel their account at any time.

The operator may suspend or terminate an account if the user breaches these Terms of Service, misuses the service, endangers its operation, or attempts to compromise its security.

After an account is cancelled, the user data is retained for 30 days to allow recovery and to meet any legal obligations; after this period it is permanently deleted. This does not affect the operator obligations to retain certain data longer where required by law (e.g. accounting and tax documents).

16. Liability

The service is provided „as is“ and „as available“.

The operator is not liable for content created by the user or for damages arising from its publication.

The operator is not liable for indirect damages, lost profits, data loss caused by the user, third-party outages, or the temporary inability to use the service.

The operator maximum liability to the user is limited to the amount the user paid for the use of the service over the last 12 months.

17. Protection of Personal Data

The processing of personal data is governed by a separate Privacy Policy, available on the service website.

18. Changes to the Service and Terms

The operator reserves the right to continuously modify, expand, limit, or change the service.

The operator may change these Terms of Service. The user will be informed of significant changes via the website, the application, or email.

19. Governing Law

These Terms of Service are governed by the laws of the Czech Republic.

Any disputes shall be resolved by the competent courts of the Czech Republic.

20. Out-of-Court Dispute Resolution

A consumer has the right to submit a proposal for the out-of-court resolution of a consumer dispute to the Czech Trade Inspection Authority (Česká obchodní inspekce), registered office Štěpánská 796/44, 110 00 Prague 1, website www.coi.cz. Details on out-of-court dispute resolution are available on the website of the Czech Trade Inspection Authority.

21. Effective Date

These Terms of Service are effective as of 7 July 2026.